Professional Services Automation

Run your entire service business from one platform

Opsley PSA connects your quotes, orders, invoicing, tickets, projects, and business phone system into a seamless workflow so nothing falls through the cracks.

100%
Quote-to-Cash Visibility
1
Unified Platform
0
Data Silos

Your Complete Quote-to-Cash Pipeline

Every step of your service delivery, connected and automated

Quote
Sales Order
Purchase Order
Service Ticket
Project
Agreement
Invoice

Create a quote, approve it to generate a sales order, automatically create purchase orders for vendors, spawn service tickets for your team, organize work into projects, establish recurring agreements, and invoice, all in one connected flow.

Everything You Need to Deliver Services

Purpose-built tools for service businesses, not generic software adapted to fit

Quoting & Proposals

Build professional quotes with product bundles, labor estimates, and optional line items. Track approval status and convert to orders with one click.

  • Product and service line items
  • Approval workflows
  • Quote versioning
  • PDF generation

Sales & Purchase Orders

Manage the full order lifecycle from sale through procurement. Automatically generate POs to vendors when orders are approved.

  • Order tracking & status
  • Vendor management
  • Receiving & inventory
  • Margin tracking

Service Tickets

Track every service request from creation to resolution. Kanban boards, email-to-ticket, and time tracking keep your team organized.

  • Ticket boards & queues
  • Email-to-ticket creation
  • Time tracking & SLAs
  • Customer portal submission

Agreements & Contracts

Manage recurring service agreements, maintenance contracts, and subscriptions. Track coverage, renewals, and recurring revenue.

  • Recurring billing setup
  • Coverage tracking
  • Renewal alerts
  • Contract terms

Invoicing & Billing

Generate invoices from tickets, orders, and agreements. Process payments with EmergePay integration, issue credit memos, and track revenue.

  • Integrated payment processing
  • Credit memos & adjustments
  • Recurring & milestone billing
  • Tax calculation & tracking

CRM & Contacts

Maintain a complete view of your customers, companies, contacts, sites, and all related transactions in one place.

  • Company & contact management
  • Multiple site locations
  • Relationship history
  • Activity timeline

Business Phone System

A full business phone system built right in. Make and receive calls from your browser, send SMS messages, and manage call routing.

  • Make calls directly from your browser
  • SMS messaging & history
  • Easily customize IVR menus & hunt groups
  • Call history & recordings

Project Management

Organize service delivery into projects with phases, change orders, and time tracking. Bill by milestone or time-and-materials.

  • Projects & phases
  • Change order tracking
  • Time & expense logging
  • Milestone billing

Customer Portal

Give your customers self-service access. They can submit tickets, check status, and browse your knowledge base.

  • Self-service ticket submission
  • Ticket status tracking
  • Knowledge base access
  • Branded portal experience

Payment Processing

Collect payments directly from invoices with integrated credit card processing. Customers can pay online or in person.

  • Credit card processing built in
  • Pay-by-link from invoices
  • Automatic payment reconciliation
  • PCI-compliant hosted fields

Integrated Modules

All the tools you need, working together

Quotes

Sales Orders

Purchase Orders

Invoices

Tickets

Agreements

Projects

Companies

Contacts

Products

Vendors

Inventory

Email

Business Phones

Payments

Time Tracking

Credit Memos

Tax

Customer Portal

Why Service Businesses Choose Opsley

Built for the way you actually work

1

Single Source of Truth

No more jumping between spreadsheets, email, and disconnected tools. Everything lives in one place.

2

Automated Workflows

Quote approval automatically creates orders, spawns tickets, and sets up billing. Less manual work, fewer errors.

3

Complete Visibility

See exactly where every quote, order, and ticket stands. Know what's billable and what's been collected.

Built for Service Industries

From IT providers to skilled trades, if you quote jobs, manage projects, and invoice customers, Opsley fits your workflow

Managed Service Providers IT Consultants Telecom & VoIP System Integrators Electricians Plumbers HVAC General Contractors Professional Services Field Service AV & Security Construction IT Engineering Services

Ready to streamline your service business?

See how Opsley PSA can connect your entire quote-to-cash workflow and eliminate the chaos of disconnected tools.